Frequently asked questions
Quick answers about accounts, pricing and every channel you can buy. Can’t find yours? Contact support or email support@advertising.com.
Getting started
What is Advertising.com?
Advertising.com is a demand-side platform (DSP) for buying AI search, contextual, display, native, mobile, online video and connected TV advertising from one account.
Who can advertise?
Brands, businesses and agencies that pass our account review. We check every business and website against our Ad policies before an account is approved.
Do I need to run campaigns myself?
No. You can run campaigns yourself in the platform, ask our team to plan and manage them for you, or mix both approaches by client or campaign.
Does contextual targeting use personal data?
No. Contextual targeting matches ads to the meaning of the page, video or app being viewed, so it works without cookies or personal identifiers.
Can AI search ads influence AI-generated answers?
No. AI search advertising means paid, clearly labeled placements in supported environments. It does not influence or guarantee inclusion in AI-generated answers.
How do I get started?
Request access in about two minutes. After approval you add business details and billing in the platform, then build your first campaign — or book a demo first if you prefer to talk to a specialist.
Pricing & access
Is there a minimum spend?
Minimum spend depends on the service model and channels. It is confirmed during account approval.
How am I billed?
Prepay by card or bank transfer, or apply for approved credit terms.
Are there platform fees?
Fees vary by service model and will be published here once approved.
How long does approval take?
Most requests are reviewed within a few business days.
Can I switch from self-service to managed later?
Yes. You can add managed support at any time, subject to the managed-service minimums.
AI Search
Which AI environments can I buy?
Only environments confirmed with our supply partners are offered. The list is shown in the platform when you build a campaign.
Will my brand appear inside the AI answer itself?
No. Units are separate, labeled sponsored placements. We do not sell or imply inclusion in generated answers.
How do I get started?
Request access from this page. We review each request and confirm eligibility, markets and minimums before you launch.
Contextual Advertising
Does contextual use cookies?
Contextual segments are built from content signals, not personal identifiers. Measurement may still use the conversion tools you install.
Can I combine contextual with audiences?
Yes. Contextual segments can be layered with other targeting on the same line item.
Display & Native
Do you support private marketplace deals?
Not yet. Private marketplace (PMP) deals and curated packages are coming later. Today you buy open exchange inventory with domain-level visibility.
Mobile Web & In-App
Which measurement partners are supported?
Supported MMP integrations will be listed here once confirmed.
Connected TV
Is there a minimum spend for CTV?
Minimums are confirmed during account approval.
Prefer to talk it through? Book a 30-minute demo with a specialist.
Launch your first campaign across every screen
Request access in about two minutes. We review your business, confirm the right setup, and help you launch your first campaign.